We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Annuobai.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://annuobai.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks Perfect! Recommend! 5/5!
good quality of my new . i was a bit worried but it's fine.
Received within a couple of weeks, recommend this store.
awesome The store is great, btw!
Excellent store! fast shipping, great quality. Will order again :)
total adorableness! I gained it for my buddy's coworkers envisaging how delighted they will be, and it definitely makes a elegant present. in fact it is even better than the photo. It is just pretty and makes a super bargain - the quality is great for the price. I will very likely consider buying a second one, and can certainly recommend it to anyone.
Can surely say this store offers the cheapest price for Dropper Glass Lotion Bottles
The is one of the best. Thanks!
Wow, it actually amazing. I highly recommend it!
No more worries about where to find Dropper Glass Lotion Bottles online. Thank you!
came very quickly, for two weeks. Thank You!!
Very fast shipping, good quality! Thank you!
let's face it. a brand new Dropper Glass Lotion Bottles is not a something you'd find easily, but the seller did the impossible. great job!
There are really friendly customer service. I had a lot of questions and it all was answered. I recommend buying here! Definitely!
New Dropper Glass Lotion Bottles available in such a convenient webstore is a true catch!
product is just excellent, spacious and very comfy!
For any budget Dropper Glass Lotion Bottles is a good choice
Everything is fine, thank you!
Better quality than expected, Shipping was quite fast!
good stuff, really happy with it
I love it!! really good! My first time buying and of course will buy again~ i recommend!
Highly recommend this ! + reliable store!!
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
awesome !! really happy with the purchase!
arrived safe and sound. looks great.