Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Annuobai.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://annuobai.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
even better than i expected!
Arrived ahead of time. Quality is excellent!
Very very fast shipping!))
Super ! arrived well packed and in perfect condition. recommend to others!
I received the parcel in five days and I couldn't be gladder! It appeared definitely solid. I had never spotted something like it by that time. I'm so pleased I saw it though, because it is great! Now this is doubtless my favorable good and supreme marvel that I have had from shopping online. If I could valuate this item better than 5 stars, I would. I'm doubtless I'll continue to enjoy it.
another great order of ! no problems
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
I made some of the best savings by purchasing Empty Roll On Perfume Bottles - here it's offered with a solid discount
fully matches description.
Fast delivery and excellent quality. Absolutely satisfied with the product. Thank you so much. Will order more. I recommend the store.
Such a low cost is a good buy, i liked the store a lot
I'm truly happy with the purchase, it offers good value for money
This store is awesome. you won't find brand new Empty Roll On Perfume Bottles anywhere else for such a modest price, I guess.
Cool , quality matches the description.
For such a low cost, Empty Roll On Perfume Bottles is great. Thanks to the seller!
Thanks, my Empty Roll On Perfume Bottles arrived in time and in perfect condition. I am completely satisfied with my order.
i had to compare Empty Roll On Perfume Bottles to some other offers before i got sure it's the best option to get it quickly and safely
just what i was needing. glad i stumbled upon
Awesome deal! It's safe to say it's the cheapest price for
good product on a reasonable price
For my budget Empty Roll On Perfume Bottles is a great buy. thanks to the seller!
reviews are great, so I risked to order from this shop. Fortunately quality was really good + it arrived before the deadline.
I've chosen to buy online and was right! great customer service. thanks!
Really pretty! The material is good enough for the price. Really well made, I loved it!
Thank You Very Much. Very cool. Color as the photo.